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chemgod1000's profile

New Member

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1 Message

Thursday, March 2nd, 2023 3:00 PM

Forticlient VPN not allowing me to login from home (ATT Fiber)

When I try to log into my remote work VPN through Forticlient, I get the dreaded 5029 error noting a mismatch TLS version.

I have tried logging in away from my home and office and have no problems can someone advise as to what to do?

Community Support

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232.9K Messages

1 year ago

Hi there, chemgod1000. We understand that you are unable to log into your VPN client while you are at home. Let's look at that together. 

 

You are correct, that error that you are getting is a TLS version mismatch.  There is a solution out there. According to your VPN support forums site, there is a solution on date: 11-09-2022. 

 

Please try the solution that is presented, to see if works. If not, please make a post with your VPN support forums.

 

Thanks for posting with AT&T Community Forums. 

 

Matthew, AT&T Community Specialist

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