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mike83wvu's profile

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1 Message

Sunday, March 26th, 2023 5:11 PM

Fiber Massive Failure in Nashville

2 months of on off. Weekends where no service for 48 hours. Right now no service since 2pm Saturday. Unreliable at best. Con job at worst with this product. Switching back to Comcast where we never had problems. The system has catastrophic failures. 

Community Support

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232.8K Messages

1 year ago

Let us see what's going on with your service and help make it more reliable for you, mike83wvu.

 

We'll send you a Direct Message to gather your information and start working on a resolution. Look for the chat icon in the upper right corner of the page.

 

Aminah, AT&T Community Specialist

1 Message

11 months ago

I experienced similar issues on Eastern side of Elm Hill Pike. Data was so delayed I couldn't even stay on a phone call service was so bad. It all started in late Feb and March. Packet Quality was horrendous with AT&T only checks ping which says nothing about the actual data connection. I moved to Comcast and found they Nickel and Dime you to death on very low Data caps. FCC needs to ban caps and these Monopolies.

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