Enable MAC address filtering – Pace 5268

Update

MAC Filtering has been disabled on the 5268AC. If you are in need of a modem that requires MAC Filtering, please reach out to us in the AT&T Community. 

Learn a bit more in our AT&T Internet Modem/ Gateway 5268AC & MAC Filtering thread.

ChrisZ, AT&T Community Specialist 

Can you share what is wrong with the directions given?  

Step 3: Scroll to and select Edit Blocked/Allowed Device List. this is nowhere to be found.

Ah.  I assume there's not a "Mac Filtering" tab under the Home Network tab? (I'm looking at the instructions given for a somewhat similar gateway, the NVG 589.  Those would also match the BGW 210, which I have).

1. I go to Wi-Fi
2. I scroll down and look for Edit Blocked/Allowed Device List to select (Cannot find)
3. I see & click on Advanced Options (no Mac Filtering or tab)

I'm asking if there is a tab next to "Wi-Fi" (after clicking Home Network) that says "MAC Filtering"

I'm having the exact same issue as OP, the options "Edit Blocked/Allowed Device List" and "Enable Mac Filtering" are nowhere to be found in either Settings > LAN > Wi-Fi or the home network tab. The guide seems to be totally outdated and I don't know where to go to filter Mac Addresses. Any help appreciated

I encountered this issue tonight.

There used to be Settings > LAN > Wi-Fi > (bottom of the page) link for MAC filtering.

And I have had used MAC filtering for the past 3-4 years.

However, tonight I needed to disable it temporary to add the MAC address for the new computer. When trying to disable, a new text showed up, saying to the effect that if I were to disable MAC filtering, then the functionality would be gone forever.

I didn't remember seeing this before when I was switching MAC filtering on and off. However, I also had no choice but to disable it in order to add the new computer's MAC. So, I went ahead and disabled the MAC filter.

Well, true to the warning's words, the link to 'Edit Blocked/Allowed Device List' has since disappeared from the bottom of the page Settings > LAN > Wi-Fi, and is nowhere to be found.

Did AT&T push a firmware update for this new behavior? And what's the rationale for removing MAC filtering?

Dittos. And I'm having real weird problems trying to get help on this forum.

So why would AT&T remove the option to filter MAC addresses? This is a core security feature.