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New Member

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3 Messages

Tuesday, June 1st, 2021 4:46 AM

Enable MAC address filtering – Pace 5268

I followed the steps outlined online to enable MAC address filtering – Pace 5268 but the instruction was not valid. Seem like the GUI for Pace 5268AC has changed. Please provide updated instructions.

Accepted Solution

Official Solution

Community Support

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2.7K Messages

2 years ago

Update

MAC Filtering has been disabled on the 5268AC. If you are in need of a modem that requires MAC Filtering, please reach out to us in the AT&T Community

 

Learn a bit more in our AT&T Internet Modem/ Gateway 5268AC & MAC Filtering thread.

ChrisZ, AT&T Community Specialist 

ACE - Expert

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35.8K Messages

3 years ago

Can you share what is wrong with the directions given?  

New Member

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3 Messages

3 years ago

Step 3: Scroll to and select Edit Blocked/Allowed Device List. this is nowhere to be found.

ACE - Expert

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35.8K Messages

3 years ago

Ah.  I assume there's not a "Mac Filtering" tab under the Home Network tab? (I'm looking at the instructions given for a somewhat similar gateway, the NVG 589.  Those would also match the BGW 210, which I have).

New Member

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3 Messages

3 years ago

1. I go to Wi-Fi
2. I scroll down and look for Edit Blocked/Allowed Device List to select (Cannot find)
3. I see & click on Advanced Options (no Mac Filtering or tab)

ACE - Expert

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35.8K Messages

3 years ago

I'm asking if there is a tab next to "Wi-Fi" (after clicking Home Network) that says "MAC Filtering"

New Member

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1 Message

3 years ago

I'm having the exact same issue as OP, the options "Edit Blocked/Allowed Device List" and "Enable Mac Filtering" are nowhere to be found in either Settings > LAN > Wi-Fi or the home network tab. The guide seems to be totally outdated and I don't know where to go to filter Mac Addresses. Any help appreciated

New Member

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1 Message

3 years ago

I encountered this issue tonight.

There used to be Settings > LAN > Wi-Fi > (bottom of the page) link for MAC filtering.

And I have had used MAC filtering for the past 3-4 years.

However, tonight I needed to disable it temporary to add the MAC address for the new computer. When trying to disable, a new text showed up, saying to the effect that if I were to disable MAC filtering, then the functionality would be gone forever.

I didn't remember seeing this before when I was switching MAC filtering on and off. However, I also had no choice but to disable it in order to add the new computer's MAC. So, I went ahead and disabled the MAC filter.

Well, true to the warning's words, the link to 'Edit Blocked/Allowed Device List' has since disappeared from the bottom of the page Settings > LAN > Wi-Fi, and is nowhere to be found.

Did AT&T push a firmware update for this new behavior? And what's the rationale for removing MAC filtering?

New Member

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3 Messages

3 years ago

Dittos. And I'm having real weird problems trying to get help on this forum.

New Member

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3 Messages

3 years ago

So why would AT&T remove the option to filter MAC addresses? This is a core security feature.

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