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hawkeye69's profile

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10 Messages

Thursday, December 15th, 2022 9:42 PM

current firmware version of the bgw210-700?

1. What is the current firmware version of the bgw210-700?

2. And how often does this update to a new version?

3. I keep seeing my modem reboot itself every day or two. Could a firmare update be causing this?

New Member

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16 Messages

1 year ago

Thank you for the additional info. I am using Wi-Fi and am not using passthrough. I just disabled IPv6 under Home Network -> IPv6.

Plus, to answer someone's recent question I am in southeastern Wisconsin.

And, pdhaudio83, where in the GUI is the 'datapump' version listed?

- Michael

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20 Messages

1 year ago

"System information"

New Member

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10 Messages

1 year ago

There’s definitely people that are more familiar with firmware upgrading as a pertains to step upgrades. I don’t know if these need to be step upgraded in a particular order. If you don’t see your firmware version number changing, but you see reboots in the information page then obviously it’s not due to firmware updates.

when I had my 210, it was on the shelf, not receiving upgrades because I was doing the bypass method altogether. When I finally had to go back to the 210, it would not even upgrade unless I did a forced reset. After that it rebooted for two or three nights, but it was upgrading each time. 

New Member

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5 Messages

1 year ago

My datapump version is d27n also and I am in NW Georgia

(edited)

ACE - Expert

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35.8K Messages

1 year ago

I would be amazed if you have 3.20.5 and your datapump doesn't end in d27n.  I would also be amazed if you have fiber and it made a bit of difference what your datapump is.

New Member

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20 Messages

1 year ago

Of course! After 11 days of no reboot, during a video call I had, the router rebooted. Guess it's back to square one.

(edited)

New Member

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16 Messages

1 year ago

I noticed early this morning a reboot. I will admit...how I knew is weird. I have an HP laserjet printer in my bedroom/office in Power/Standby. When the WiFi is interrupted/rebooted in my home, it turns on. Don't ask me why. I first thought it was my robot vacuum that might have gotten caught on a wire and caused the gateway to reboot...nope.

My router rebooted two hours ago and upgraded to 4.21.5. Do you want to know how extremely cautiously optimistic I am that this will resolve the issue? ;)

I thought I saw another thread/post that this firmware didn't resolve someone's issue. Anyway, let's see how things go.

Thanks.

New Member

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16 Messages

1 year ago

Well, I am keeping my fingers crossed... ;)

4 days with no reboots. Most recent changes made: Disable IPv6 on the Home Network tab of my BGW 320 and the router updating to firmware 4.21.5 on or around 1/26/23 (unfortunately, these happened very close to each other).

Will keep y'all updated.

- Michael

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5 Messages

1 year ago

Well my BGW210 has rebooted 3 times in the last 24 hrs. Twice in a row tonight. After the last reboot I see firmware is now at  4.21.5.

If this happens again I will be looking to move to xfinity

New Member

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16 Messages

1 year ago

Sorry, Nickzel. I am 7.5 days no reboots. This literally hasn't happened since mid-December. Only problem - I'm not sure what the solution was:

1. Disabling IPv6 on my home network tab.

2. Upgrade of firmware to 4.21.5.

3. AT&T resolving whatever potential issue with 10Gbit rollout across infrastructure.

Hopefully all is resolved soon.

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