
Contributor
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12 Messages
Can't print to WiFi printer on LAN after enabling passthrough
I just got the new 3-pack WiFi 6 Google Nest Pro and configured my BGW320 gateway for passthrough, and then disabled the gateway WiFi. All works except that I can't print to my (Edited per community guidelines) Pixma printer from my laptop when the laptop is connected with a wired cable to the gateway. If I disconnect the wired connection so that the laptop connects to the Google Nest WiFi, then the laptop can see the printer and can print. I tried connecting Pixma via WiFi to a single or multiple access points (there is a menu option on the printer setup) but the issue remains.
Any idea what might be causing this?
tonydi
ACE - Guru
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9.5K Messages
3 months ago
Still can't figure out why the stupid censor bot has a problem with the name of that printer manufacturer. 🙄
Both devices need to be connected to the same router.
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thracian2017
Contributor
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12 Messages
3 months ago
So, to provide more context. It's not just the printer. Any device that's connected to the Google Nest WiFi can't be seen from a machine with a wired connection directly to the router. It's like the router Ethernet is on a different network.
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tonydi
ACE - Guru
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9.5K Messages
3 months ago
The Nest is on a different network, that's part of IP Passthrough. There are some things that will still be seen from the Nest if connected to the AT&T gateway, NAS boxes for instance, but things like other computers and printers aren't.
If this is a critical need then putting the Nest in AP mode, where it just becomes part of the AT&T gateway network, would be your other option.
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thracian2017
Contributor
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12 Messages
3 months ago
Thanks tonydi. Yes, I figured this out meanwhile by looking at the IP addresses :-) The solution was to change the Nest WiFi settings to put it on the same segment as explained here.
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tonydi
ACE - Guru
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9.5K Messages
3 months ago
Hmm...never saw that option before and the write-up really doesn't explain much. It does say something about the devices needing to have static IP addresses so I'm not sure that's quite the same thing as I was suggesting. I guess the important thing is if your stuff works.
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thracian2017
Contributor
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12 Messages
3 months ago
For now…let’s see what happens but at least the wired laptop can see printers and other devices
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