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Jtckd30's profile

New Member

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3 Messages

Sun, Jun 26, 2022 10:13 PM

AirTies 4971

I just had Att fiber installed, I have a GBW320-505 Gateway with one AirTiesW-4971. But I still have two spots in my house with very week signal. Using the  smart home manager app to check signal strength.  My question is can I install two more 4971 AirTies. And if so how much more does it cost per unit per month. Thanks 

tonydi

ACE - Guru

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6.2K Messages

2分前

AT&T says the $10/mo fee covers "up to 3 extenders" but says "on your first order". 

Unfortunately, I suspect you'll need to call the 800-288-2020 number, wade through the drones who have no idea what an extender is until you can find out how to order more without incurring an additional fee.

New Member

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3 Messages

2分前

Thanks I’ll give it a try. 

ATTHelp

Community Support

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195.9K Messages

2分前

We'd be happy to discuss your options for adding more Extenders, Jtckd30.

 

To get more information about AT&T Extended Wi-Fi Coverage, we suggest checking out the AT&T Smart Wi-Fi Extender FAQ page that tonydi cited.

 

If you'd like for us to see if you qualify for additional Extenders at no charge instead of calling Customer Service, just let us know. Thanks for visiting the AT&T Community Forums.

 

Aminah, AT&T Community Specialist

New Member

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3 Messages

2分前

I call customer support, they are sending me another extender. Thanks for 

ATTHelp

Community Support

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195.9K Messages

2分前

You're welcome, Jtckd30, thanks for letting us know!

 

Have a wonderful evening.

 

Aminah, AT&T Community Specialist

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