Why did my $20 discount and $100 reward card go away?
I was told that if I switch to AT&T I would get a $20 discount on top of the promotion for being a new customer. I signed up for the Internet 300 plan that was $50 a month and with the discount the customer representative told me it was going to be $30 a month for the first year.
I just called in today to check up on the logistics of a tech coming in and was told that I was not getting the $20 discount and should expect to pay $50 a month. What gives? Why the bait and switch tactic. It really left a bad taste in my mouth. What happened?
I also did not receive my $100 reward card for ordering 300 internet service.