Visa Reward Scam

Are you a post paid cellular customer and did you complete your order online?

I always get my rewards. I just got one for an install last month. The reward card was delivered this month after I claimed the reward on the Reward site.

https://rewardcenter.att.com/home.aspx

Start with the left Blue button and enter your order number or Account Number and Zipcode on the pop-up screen.

Dave

Dave, I was told by At&t themselves to got to the reward center, it will not return any rewards. They then told me that the Internet Service would need to be active 6 months, still doesn't show and the agent at the Reward Center just told me I don't qualify as they don't see any notes of a reward on my account, mind you there has been some shape or form of the Visa gift card offer in place since my service went live back on the last week of April.

Dave, I was told by At&t themselves to got to the reward center, it will not return any rewards.

The key questions again are did your order online directly and do you have a post paid cellular account? 

That reward offer you mentioned from last quarter had specific requirements.

They then told me that the Internet Service would need to be active 6 months, still doesn't show and the agent at the Reward Center just told me I don't qualify as they don't see any notes of a reward on my account,

No you don't have to have Internet service for 6 months. The offer you mentioned was 30-45 days of active service when you claimed the reward on the Reward Site.

The only way "note" could be on your account would be if your ordered by calling AT&T and ordering with a phone rep. The online order system is automatic.

There is more to your specific situation.

Dave

We'd be glad to help you with your missing reward card, Angelis514.

If you're able to answer dave006's questions, we can get a better idea about the reward offer and how we should proceed.

We hope to hear back from you!

Aminah, AT&T Community Specialist