AT&T related help: AT&T Internet support
Status of outage in 35124 area
First of all … this is NOT ABOUT AT&T FIBER …. But those are the only choices under “topic”. I’m a former AT&T employee of 48 years and recently surplused 3 weeks ago. I now know how our customers feel trying to get information! It’s like being on a merry-go-round trying to get help from a LIVE PERSON… and not being able to get off! My internet and Uverse went out yesterday at 9:30 AM. Reported it thru virtual means after 30 minutes. Finally got a text message saying there was an outage and service should be restored by 10:00 PM LAST NIGHT! It’s now after Noon on SATURDAY … I have not received an update and it’s COLLEGE GAME DAY!! Very irritated former employee just trying to find updates!