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New Member


1 Message

Fri, Sep 24, 2021 12:12 AM

Rewards center 403 forbidden error

I logged into AT&T my account. See my rewards takes me to:
and shows me this:
403 Forbidden Microsoft-Azure-Application-Gateway/v2

Of course, the Chat program told me I should go to the link I reported is not working. 




3.1K Messages


Try a different web browser if your are using Mozilla Firefox and Microsoft Edge.

I just tested with Chrome and it works fine.

Looks like a Microsoft-Azure-Application-Gateway/v2 compatibility issue right now.



Community Support


196.2K Messages


Hey @brianhulse, we understand that you're having trouble when trying to access the reward center. We're here to help.


As the Ace stated that looks like a browser error, trying a different browser would be best in this situation. You can try accessing the rewards center with the link provided below.

Please let us know what happens.


Charles, AT&T Community Specialist

New Member


1 Message


Hello everyone, 

I found that link sent is meant to be open through your smartphone, that's why you get forbidden 403 Gateway... 

Simply go trough the process with your PC or Laptop if you like first, 

and then when they send the (Validation email), open that link from your phone and it will take you to the right place, follow the prompts and you are done. 

It worked for me 4 times successfully. 

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