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yuiop's profile

New Member

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1 Message

Thu, Jun 23, 2022 4:54 PM

Online Bill Issue

Our business has 7 phone/fiber internet accounts and it is an issue every month to get our bill in a timely manner in order to pay it. I have to have a bill to send to accounting yet the bill is often not posted for a least a week after the date of the bill. 

I have already submitted an FCC complaint for this issue but it continues. 

Also, as a side note, I have been trying to use the chat on the small business ATT site and it just has a spinning icon and never loads.  

ATT makes it incredible difficult to contact customer service. 

tonydi

ACE - Guru

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6.1K Messages

2分前

I don't know anything about the chat function but have you tried posting in the AT&T Business forums?  There's a category specifically for billing issues for business accounts.

https://bizcommunity.att.com/topics/account-billing-support/5def8ef730b80f78b677263f

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