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AT&T related help: AT&T Internet support



Peian Wang's profile

New Member

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2 Messages

Saturday, May 13th, 2023 12:53 AM

How to cancel service?

Already send the modem on feb and moved out, but still have charges on my bill for 200 dollars, anyone can help cancel this service, phoned them many times, no one can cancel it,

Accepted Solution

Official Solution

ATTHelp

Community Support

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215.5K Messages

25 days ago

Hello @Peian Wang, we understand that you have questions about a bill you received. 

Service can not be canceled in the store if you want to cancel service, you have to contact AT&T customer Service at 800-288-2020. Here is some helpful information on Canceling your service .

 

Thank you for contacting us if you have any other question or concerns please don't hesitate to reach out to us.  

 

Demetria, AT&T Community Forums Specialist 

(edited)

New Member

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2 Messages

26 days ago

I don't have service for use since feb but charges still on my bill, Cancelled on feb in Atnt store also.

Constructive

Former Employee

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31.4K Messages

26 days ago

Your final bill isn’t prorated 

Constructive

Former Employee

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31.4K Messages

26 days ago

The store can’t cancel service you have to call to cancel

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