hbo max with internet
Hello I HAD hbo max bundled with my internet as ive been a gigabit customer for nearly 3 years at this point. Being in the military i was pulled away to sea and now my hbo max account has expired at no fault of my own. Please help this is (Edited per community guidelines)!
3 months ago
It's not your fault but since AT&T sold off HBO to WarnerMedia and cut the offer as of June 5th, 2022 things are more complicated than ever since there are now 2 companies involved and it now costs AT&T per customer account. AT&T announced:
This promotion ended for AT&T Fiber on June 5, 2022. You must use your access to HBO Max to keep your eligibility for this promotion. If you don’t, your HBO Max promotion may be expired.
Don't give up just yet but try calling 1-800-288-2020 and at the VRU ask for Retention aka Customer Loyalty. This should get you to a representative that can look at your complete account and attempt to assist you further.