New Member
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2 Messages
Fiber Service - File Size Limit?
I am doing RFPG development and there's a 50GB software install package that I am trying to download. File will not even begin to download. Is there a file size limit on Fiber Internet service?
Thanks
Accepted Solution
Official Solution
ATTHelp
Community Support
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225.6K Messages
2 years ago
We're here to help you with your downloading concern, @atfirstsite!
Fiber service does not have a file size limit for transferring information. Due to this, we believe that the device you are attempting to download your file on may be having issues. You will need to make sure there is enough space for that large of a file on your device, and that there is enough RAM for it to be downloaded.
If you continue to have issues, you will need to speak to the manufacturer of your device for ways to get it to download.
Thank you for being a valued member of AT&T, and have a great day!
Donovan, AT&T Community Specialist
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atfirstsite
New Member
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2 Messages
2 years ago
I was able to successfully download the large file on a device that has significant amounts of hard disk and RAM, albeit at a very slow start. Thank you for solving my question!
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ATTHelp
Community Support
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225.6K Messages
2 years ago
We're glad to hear you were able to get it downloaded, @atfirstsite!
If you ever need any further assistance, don't hesitate to reach back out. We'll be here to help! Thank you for being a valuable member of AT&T!
Donovan, AT&T Community Specialist
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