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Thursday, July 23rd, 2020 7:38 PM

Device $10 fee

Hello @attcares


I was told if I had returned the previous home owner box when i called into to setup my internet, I would not be charged the monthly $10 fee.  I am still getting charged under the 1 Gig.  Please assist me.

ACE - Expert


26.8K Messages

3 years ago

Sorry you were told that but no such credit exists. 


Returning a gateway used on another account does not effect your account in any way.

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