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LunarKT's profile

3 Messages

Monday, September 25th, 2023 4:43 PM

Changing deceased father's name to my name

Hi, my father is the account holder and paid for the internet but recently passed away. I'd like to change it so I'm the account holder and pay instead. Is this possible or do I have to cancel the plan and start a new one under my name?

Expert

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18.6K Messages

2 months ago

3 Messages

2 months ago

That says I'd have to be the account holder to do it. Plus I don't know what the user ID is.

Expert

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18.6K Messages

2 months ago

That's the information supplied by AT&T. You could go to a corporate store (real AT&T store) and take the death certificate with you to see if they can do anything. Here's one that addresses wireless

3 Messages

2 months ago

Is there a number that I can call instead or do I need to go to the store?

Expert

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18.6K Messages

2 months ago

You can try customer service at 800-288-2020

ACE - Professor

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5.6K Messages

2 months ago

@ATTHelp 

Any suggestions for the OP?

ACE - Expert

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26.8K Messages

2 months ago

Is there a number that I can call instead or do I need to go to the store?

A death certificate will have to be presented. 

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