
New Member
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3 Messages
Att fiber
I have ATT fiber at the apartment complex i am in. I'm moving into a house that is already set up for ATT fiber. Do i need a tech to come out or can i get the service switched to the new address and hook the modem up myself?
browndk26
ACE - Professor
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5K Messages
2 months ago
You should be able to do a self install. When you place the move order you will be told whether you can self install. I would opt for a tech install though. No charge for it and that will pretty much guarantee you get service. Unless there is the dreaded outside facilities problem in the new home’s neighborhood.
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dave006
Scholar
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3.7K Messages
2 months ago
@dxdjay
Is it already setup for AT&T Fiber to be installed or does it has active fiber or just shows AT&T Fiber is available at your new address. If a customer is currently using AT&T Fiber at your new address they will have to move their service or drop service it is not available when they move.
As @browndk26 indicated if you have an option for a tech install take it. The current AT&T Fiber service may not have been left in a working order with the ONT and a power supply left behind as AT&T requests for a quick self-install. You also might want your Fiber Modem installed in a different locaiton in the house.
Dave
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dxdjay
New Member
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3 Messages
2 months ago
It is already installed and that was what the owner of the house had as service before moving out was att fiber.
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dxdjay
New Member
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3 Messages
2 months ago
Also, the house is a little more than a year old in a new edition.
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browndk26
ACE - Professor
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5K Messages
2 months ago
If offered the tech install, take it. Just to be on the safe side.
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