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goku2's profile

New Member

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12 Messages

Sunday, July 2nd, 2023 6:04 PM

Affordable Connectivity Program Credit only be applied to internet or wireless but not both?

An agent from the ACP department told me that the ACP credit can only be applied to the internet or the wireless plan but not both. I don't understand why this would be the case. If you have $10 Access From AT&T Internet Plan, that leaves $20 of credit left that should be free to be applied to an existing wireless account. The internet department says they upgrade the internet plan to take advantage of the full $30 credit but most users don't need unlimited data or the speed increase on their internet. Comcast doesn't seem to have this issue with their $10 Internet essentials plan where the $30 ACP credit can be split between the Internet and the Xfinity Mobile account. If Comcast can apply their ACP credit to the Internet and Wireless portion of the bill simultaneously, there is no reason AT&T couldn't do the same.

Former Employee

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32.9K Messages

5 months ago

No they can’t it’s a government deal with rules 

Former Employee

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32.9K Messages

5 months ago

Lol ok then go with Comcast 

Former Employee

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32.9K Messages

5 months ago

AT&T 

What is the Affordable Connectivity Program?The ACP is a federal government program that provides financial assistance to eligible households for home internet service. This could decrease your bill by up to $30/mo; or up to $75/mo. if you reside on qualifying Tribal Lands.

Former Employee

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32.9K Messages

5 months ago

Also act is internet only not cell phones 

New Member

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12 Messages

5 months ago

Also act is internet only not cell phones 

That's most certainly untrue.  I have ACP benefit currently applied to the wireless portion of my AT&T bill. I had it applied to the internet portion previously.

1 Message

26 days ago

@goku2 why did you change it to the cell phone portion? Did you save more that way?

New Member

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12 Messages

26 days ago

Because the internet is only $10 per month.

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