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What is happening with 3G?
Voyager
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2 Messages
Monday, September 10th, 2012 7:58 PM
Will 3G Microcell work with new Iphone 5?
Is it too early to know if the Iphone 5 will work with the 3G Microcells?
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winterfl
Mentor
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93 Messages
11 years ago
I've seen on other forums that iOS6 on iPhone 4S/4 also loses access to microcell. Very odd.
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CorneliousJD
Tutor
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3 Messages
11 years ago
Came to report the same. new iPhone 5, no microcell connectivity.
I literally have NO SERVICE show up in some areas of my home.
AT&T needs to address this IMMEDIATELY for users like us.
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iPhonejunkie3
Mentor
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70 Messages
11 years ago
Which forums are you referring to? They may already have a solution. I'm in the same boat. No joy on my iPhone 5. But works fine on my 4s, 4 and 3GS.
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winterfl
Mentor
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93 Messages
11 years ago
macrumors, and, no solution.
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chrisbeauchamp
Voyager
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3 Messages
11 years ago
The support rep I spoke with said it could be a problem specific to activitaing a iphone 5 that has the same phone number as the "primary" on the Microcell device. Sometimes de-activating and re-activating the Microcell will fix that, but he also said that that process isnt working right now either and no update on when that will be resolved.
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CorneliousJD
Tutor
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3 Messages
11 years ago
I guess we sit and wait this one out... Glad they at least know users are having an issue.
I'd like to urge everyone who's affected to call up AT&T and let them know about the issue. The more calls they get the bigger they'll (hopefully) realize this issue is.
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Govnah
Voyager
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3 Messages
11 years ago
+1 On the iPhone 5 and MC. This is a travesty you would think that ATT would have been proactive and tested before release. I have no signal and can't use the phone 😞
May have to go back to my 4S if ATT can't resolve. I'm a physician and must have mobile service at home.
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maczak
Voyager
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1 Message
11 years ago
I just finished chatting with an AT&T rep who shed some light on the situation:
Microcell outages aside, the rep asked if my iPhone number was listed as the primary account. It is. She said that since the iPhone 5 has a new SIM card, you have to delete your number from the list and change the primary account to a different number on your list (which I can't seem to figure out how to do). Then when you reregister your own phone number, it should register the new SIM and connect.
It sounds possible, but I can't figure out how to actually do this.
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hisshatness
Contributor
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3 Messages
11 years ago
My iPhone 5 will not connect to my Microcell either. I checked with ATT support but so far no feedback. I am about to reach out to their chat support.
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jbsails1
Tutor
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3 Messages
11 years ago
Also have an iPhone 5 that is not connecting to my microcell. I logged into the microcell management page, deleted the number on my microcell account (notthe primary) and then added it again. Restarted the phone and still no luck.
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