New Member
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2 Messages
What do I disconnect when installing the new ATT cell booster
I have Att uverse. Am I to disconnect the small black WPS device and get rid of it ? I did this and the booster worked great but then I lost all TV connection. What device am I to disconnect and get rid of but still keep my uverse Tv working. I’m most likely not disconnecting the correct box. Was on att chat for over 3 hours and they couldn’t understand my one simple question.
Accepted Solution
Official Solution
OttoPylot
ACE - Expert
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21.8K Messages
2 years ago
You shouldn't have to disconnect anything on the Uverse receiver if there is an unused ethernet port. Did you re-connect what ever you disconnected to get your Uverse back?
It should be connected the same way the MicroCell was connected.
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DebbieHargis
New Member
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2 Messages
2 years ago
Reconnected and got my uverse /tv service restored. Can you describe what the microcell looked like ?
I currently do not have any available Ethernet ports to plug in the new booster.
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JefferMC
ACE - Expert
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33.2K Messages
2 years ago
You have 4 yellow ports on the Gateway. The Cell Booster will need to plug into one of them, or into a Switch that is in turn plugged into one of them. What is currently plugged into the 4 yellow ports?
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OttoPylot
ACE - Expert
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21.8K Messages
2 years ago
@JefferMC Thanks for the help with the Uverse gateway. That's out of my area. The question about what the MicroCell looked like has me a bit baffled tho.
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JKLewis54
New Member
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2 Messages
2 years ago
Old was a small black one, new is larger white Nokia.
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OttoPylot
ACE - Expert
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21.8K Messages
2 years ago
@JKLewis54 Yes. The black MicroCell was the DPH-154, the last iteration of the MicroCell and was made by Cisco. The new femtocell is the Cell Booster made by Nokia.
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