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rlmyers's profile

Scholar

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195 Messages

Saturday, March 11th, 2023 8:33 PM

Does AT&T CELLBOOST SS2SFII ELE NOK really work?

For many years we have absolutely horrible cell phone coverage in our home.  We are near AT&T cell towers but we get no signal.  Calls have difficulty coming in especially for my phone.  In fact I get no calls, all calls go to voicemail.

My wife has an iPhone 12, myself a Blackberry Keyone that is being replaced with an unlocked Google Pixel 7.

We have been AT&T mobile customers for years.

Anyway they sent me one these.

Will this provide enough signal to boost signal in our 2,500 sq ft house?

The router and internet connection are in my office at the rear of the house.

Does the product work?

Will it improve signal outgoing calls, although my wife uses wifi calling?

Will it improve signal incoming calls?

Will it provide enough coverage for the entire house?

Does it support the 5G mobile network, specs say 4G?

I am debating to install it or send it back.

Can someone provide me any details on experiences with this product.

I was really surprised when it magically was delivered to us.

Is it worth installing.

Comments?

Thank you,

ACE - Sage

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117.6K Messages

1 year ago

https://www.att.com/buy/accessories/Specialty-Items/att-cell-booster.html

If this is what they sent you, it is not a cell booster it is a microcell. You must have wired home internet to hook it up, and a post-paid planned to register.

If you have home internet, and Wi-Fi, you never needed it. Because you can use Wi-Fi calling on both of those phones.  (iPhone and pixel 7)

It is an LTE device. It will support LTE and 5G phones but it's not going to provide 5G service.  

Scholar

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195 Messages

1 year ago

Confirmed, it is the item link you sent to me, item number 6968C.

I do have a postpaid account?  Is there a charge on my AT&T account for installing this?

I just purchased an unlocked Google Pixel 7 that everyone has told me supports AT&T wifi calling, no issues.

Will it improve the cell signal connecting for incoming calls.

I guess my question is does wifi calling also work for incoming calls.

I see no need to install.

I appreciate that AT&T tried to help by sending us this, but based on what you are telling me there is no need to install it.

Thank you for responding.

Community Support

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232.1K Messages

1 year ago

Hello, @rlmyers! We can help answer your questions regarding the Google Pixel 7 and the Cell Booster.

 

Thank you to the ACE for their helpful information!

 

Wi-Fi Calling will allow incoming calls for AT&T branded phones. The AT&T Cell Boosters are mini cell towers that improve cell signals by using your current internet connection. The booster creates a 4G LTE cell signal for better indoor coverage, and more reliable voice calling and texting, and more consistent data speeds.

 

We hope this information is helpful, and please let us know if you have any additional questions.

 

Thank you for reaching out to the AT&T Community Forums!

 

Rachel, AT&T Community Specialist

ACE - Sage

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117.6K Messages

1 year ago

In your case it would be redundant.  Wi-Fi calling and the microcell provide the same function.

There is a reason not to use it, it doesn't have a 'permitted numbers list' like the old m-cell.  Any att phone will connect.  Not a problem if you are in a rural area.  But not appreciated if your neighbors can piggyback

Scholar

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195 Messages

1 year ago

Rachel,

All Google Pixel phones including the Pixel 7 or Pixel 7 Pro branded and unlocked will support AT&T Wifi calling.

https://www.att.com/idpassets/images/support/wireless/Service-Capabilities-Unlocked-Devices-ATT-Network.pdf

This has been confirmed by AT&T own documents and users of AT&T unlocked Google Pixel Phones including and especially the new Google Pixel 7 and the 7 Pro.  Users should not have to buy locked phones with 36 month contracts to get basic features.

 

Tutor

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147 Messages

1 year ago

Agreed with all of the above. Wi-FiC will cover your basic calling and messaging needs. The only exception is if your local Wi-Fi environment is totally saturated. My neighbors are not so savvy and leave their routers and AP's on automatic and default settings. As such, the Wi-Fi is very hard to access unless I jump up into 6+ GHz bands...but my AT&T gizmoes do not reach that far up into the spectrum.

In my case, a "Cell Booster" is absolutely welcome and functional, the WI-Fi C panacea/paradise simply doesn't exist for me if I need reliable message and calling service. In *my* particular place & environment, the Booster simply gets the work done.

EDIT: Yup, moar speiling checkovving....

(edited)

ACE - Expert

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24.4K Messages

1 year ago

I meant to reply to the OP but for some reason, my login creds were borked by AT&T and I couldn't get in when he posted.

WiFi-C is the preferred method for improving in-home coverage if one, your phone is capable of that and two, you have a robust WiFi system. We've never experienced interference from our neighbors other than our router "seeing" their pw protected networks. It all depends on your router.

I'm glad to see that the Cell Booster is working like it's supposed to. Positive reports are always welcome. I've put mine back on the shelf because WiFi-C just works better but I do take it out every couple of months to keep my account active and to receive any updates if there are any.

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