3G Microcell Activation

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@OttoPylot wrote:

To be clear, the MicroCell does not cost anything other than the initial purchase price. You can add an ulimited number of minutes to the account if you choose to do so but it is not required.

 

The ability to own and register a MicroCell on a post paid plan is a "benefit" of sort for those who have a month to month contract with AT&T if they do not get adequate cellular coverage in their homes. The reasons why some choose to have a pre paid account is totally up to them and it is not for us to say whether it is for budgetary or credit reasons.

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Ummm I get a $19.95 charge per month on my bill to use my microcell. It's been that way for 18 months now

I use a MicroCell because once I step inside my house I virtually lose all cell phone signal be at 3G, 4G or LTE. However, once I step outside of my house, and walk 10 feet away I get maximum bars on all services. So I use the MicroCell so I can get service and make clear phone calls while in my house. I have no need for data for it as I have 100 Mb downlink speed with a 20 Mb uplink speed so I keep my phones and tablets connected to Wi-Fi, but all of my iPhones and iPads connect to the MicroCell. The microcell also helps with the GPS location with in the devices as well because the MicroCell has your address in it. Therefore cell tower triangulation is not needed when using a MC as the MC simply provides the exact location that your devices uses

however, AT&T does charge me $19.95 a month to have the MC attached to my account – beyond that there are no further charges. Since I have unlimited minutes on my plan, I can use unlimited minutes on the MicroCell with no additional charges

frostphase's thread has been moved to here to be separate with its own "solution", I'm assuming.  It's the same one from over a year ago.  He's gone so don't bother with any questions. 

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@OttoPylot wrote:

@dduttonnc - there is no reason for you to be rude or comment in such a manner as you did to someone who is unhappy with their service  and chooses to move on. Please be polite.

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Usually reply that way to people who act like babies, and who act immature. That person clearly did not like the fact that they could not get a MC working because they did not properly read the instructions on the accounts that qualified for an MC. Rather than act like an adult, and return the microcell, or convert their account over to a post baby account, they decided to post a nice little rant – and basically let everybody know that they were leaving AT&T and that other should follow.when people post like that I get on their case because post like that are out of line. If you are a moderator, feel free to delete my post. If you are not a moderator, then I ask you leave leave me in peace

Most of the posters here treat each other with respect, even when they disagree. We want this forum to take a higher road than some of the other forums around so that's why we ask you to be polite.

dduttonnc never did say whether he had a pre paid or post paid account. My guess is that he has a post paid account. The $19.95 additional charge is for unlimited minutes when using his MicroCell and is optional. I've had a MicroCell for years and have never been charged any additional fees. Our cellular/data plan is more than sufficient for our uses. Data is handled via WiFi so it's just voice that we use the MicroCell for. The GPS is required for E911 and for location confirmation when initially activating the MicroCell and periodic maintenance checks.

And we ask you to be civil....you responded to a dead post from over a year ago.  The guy is gone and your post serves no purpose.  We don't appreciate posts like frostphase's either but we don't lower ourselves to the type of comments you made .

I have a Mcell, didn't pay a penny for it and I have unlimited minutes on my plan so I don't need to pay a monthly fee to use the Mcell.  Your post is misleading in that you make it sound like the Mcell requires a monthly fee.  Customers with unlimited minutes do not have to pay anything for unlimited Mcell usage.  The plan is for customers with limited minutes and don't want their minute allowance used up when connected to the Mcell.

Before posting here in the future, please check your facts about the Mcell.  Much of what you posted about the Mcell is incorrect.

I've notified the mods.

I did clearly read the instructions. 

I'm the one that acted immature because I decided to leave AT&T because I couldn't activate a MicroCell?

I do not have service at my house, not inside nor outside. No cell service provider does.

AT&T has a MicroCell convienient huh? But I couldn't activate it.

Now what's the next logical move to be able to use your phone at your home? 

Hmm.. WiFi Calling.

I could go spend a few hundred on signal boosters and such but why bother when WiFi calling is still working beautifully.

Grow up, dude.

@frostphase - we've notified the mods concerning dduttonnc's behaviour.

You may have clearly read the information about Mcells but your interpretation of the information was clearly wrong and you can't accept it.  Whatever.

You couldn't activate your Mcell because YOU made a mistake interpreting the language describing what phone plans can utilize a Mcell.  It is stated quite clearly on AT&T's Mcell FAQ page that the Mcell can not be activated when using prepaid GoPhone devices.  That you couldn't understand that is not our fault.

Instead of admitting you made a mistake, your solution was to change carriers.  That's fine with me too as I personally don't care.  However, I do care about passive-aggressive actions such as you accepting your last post as the solution for your ignorance, so I removed it to reinstate the proper solution that was previously listed.

Enjoy T-Mobile...

Excuse me,I know this is an old thread but your remark indicating prepaid customers don^t pay their bills is mean-spirited and untrue at least as far as ATt goes. Most regular prepaid customers who require continual service opt for autopay. Many choose it because they may have to move in future (att has great coverage except in places where it doesnt have any. I lived in ome seaside zip where only Verizon  worked -- and not consistently indoors as well as a different location where only ATt worked) 

The original poster was correct ... While other documents cited here were clear about the ATt policy the one he used to make his buying decision flat out falsely stated prepaid devices were included, period. It didn^t say except for Gophones. Yes other providers besides ATT make errors in promotional materials but most are more apologetic about it. TMO isn^t better for everyone -- I still use ATT -- but they are far more responsive and respectful to customers. ATt has many different types of plans but only provides professional customer service occasionally and only regarding postpaid products. The OP was a profitable cusomer who might have been retained had a paid ATt employee assisted instead of well meaning volunteers playing semantics.