The new iPhone 14
williamhasnothing's profile

New Member


1 Message

Sunday, January 29th, 2023 1:53 PM

We can't unlock this device because we can't locate it in our database of devices sold by AT&T.

I bought an iPhone 12 mini on ebay, I checked it is clean and already paid off, and I asked customer service if the device can be unlock.

But why is this displayed, how can I unlock it?


ACE - Master


7.6K Messages

2 months ago

Because the IMEI isn’t in their database.  May have not been used for a while, or some other reason.  Regardless, the number isn’t in there, and so the online unlocking portal won’t work.  You’ll have to call them and get them to manually Research the IMEI.

New Member


18 Messages

8 days ago

Hello, did you find any way to unlock your device?

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