New Member
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2 Messages
Unable to turn on Hotspot on new iPhone SE
I recently purchased an iPhone SE (2020) and have the AT&T Unlimited Elite(SM) plan associated with my line. I am unable to turn on personal hotspot. I have reset my network settings and keep getting call 611 or go to the website to change my plan to one that includes hotspot. I have tried to call support and got disconnected 30 minutes into the call. I am trying to avoid calling back.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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formerlyknownas
ACE - Sage
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113.2K Messages
3 years ago
Unfortunately it sounds like your plan has not been provisioned correctly to allow you to use your hotspot. The only way that's going to get fixed is for you to contact AT&T.
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OttoPylot
ACE - Expert
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22.5K Messages
3 years ago
DO NOT RESPOND to AT_TExpert53. It is a spam trap. He/she is not an AT&T employee.
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sandblaster
ACE - Expert
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64.6K Messages
3 years ago
@OttoPylot AT_TExpert53 has already been banned.
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OttoPylot
ACE - Expert
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22.5K Messages
3 years ago
@sandblaster That's what I thought but his/her response was posted when I logged into the feed so that's why I posted what I did.
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coyote05010307
New Member
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2 Messages
3 years ago
@lizdance40 thanks for your reply. That is what I thought. Just making sure there isn't anything I missed before calling again.
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