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The device you want to unlock is active on another AT&T account. The account owner needs to remove the device from their account first. For
I am trying to unlock my At&T work phone and switch it to another provider and I keep getting the following message. Any way to unlock? When I try to call the 1-800 number, it is an auto message, I am told they do not do that over the phone and hang up
dwill05
ACE - Master
•
9K Messages
2 months ago
If you phone was on a business account, you need to have the business owner remove it from their account, or have them request the unlock.
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