Submitted unlock request, didn't find email, unable to submit another
I submitted a request to unlock an iphone on 10/4. I checked my email (inbox and junk), but never did see the email come through. Since it's more than 24 hours I've been trying to submit a new request as the initial email is now invalid (I still don't see it), but it says there is already a request open for that imei and won't let me open a new one. I'm in a vicious circle - help! I've tried calling..once got routed to Direct TV, once never made it out of the automated helper loop and another time reached an AT&T representative but their connection was so poor I had to drop.