AT&T related help: Learn about the AT&T Secure Family app
Secure Family App not working as expected after update
I upgraded the app on my phone and the companion app in my son’s phone. Things appear to work and I can see his location. However, I don’t get any reports for usage and the app downtimes do not work as he is able to continue to connect to the internet at all times. What can I do to get the application to work as expected for these two features?