New Member
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2 Messages
Request for carrier visibility / carrier reveal on iPad
@ATTHelp
- I’d like to submit a request for carrier visibility so I can view and select another cellular providers on my iPad Pro (12.9-inch) (5nd generation). Right now the only option available is AT&T.
- This is not the same as device unlocking. The iPad is already SIM unlocked, it is the eSIM that is showing AT&T as the only option.
- I do not have an account with AT&T and was told this was not required.
- I read this thread and have a similar problem.
I can and will provide my device serial/IMEI to get this process completed, and I thank you in advance!
davesk67
New Member
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2 Messages
2 months ago
@ATTHelp can you help?
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ATTHelp
Community Support
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210.8K Messages
2 months ago
Hi there @davesk67, we're here to assist with you carrier visibility request.
Let's meet in a direct message by locating the chat icon next to the bell icon in the upper right-hand corner of the forums page.
In the meantime, please gather your IMEI for the next private setting.
We look forward to chatting with you.
Ashley, AT&T Community Specialist
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