For the mom who gives us everything - Mother's Day gifts that connects us.
The new iPhone 15
C

New Member

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4 Messages

Wednesday, April 20th, 2022 4:00 PM

Past records

I am needing to get my old phone records from 2016-present

Accepted Solution

Official Solution

ACE - Expert

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64.7K Messages

2 years ago

Your last 16 months of records are online. For anything older than what is online you must call and request bill reprints. Make sure you ask for the detailed bill that includes call and text logs. There is a $5 charge for each bill reprint, so it won’t be cheap. This is for postpaid service only. If you have prepaid, 6 months is all that is available and that is online only.

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