For the mom who gives us everything - Mother's Day gifts that connects us.
The new iPhone 15
Ayomiranda's profile

New Member

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1 Message

Wednesday, March 22nd, 2023 6:22 AM

Package not delivered

Says it was delivered but it hasn’t been delivered I haven’t received anything and I’d like to know if I can get a replacement or a refund because this is absolutely ridiculous no one from customer support has helped I either get placed on hold for 30/45 minutes or hung up on I need answers 

Community Support

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231.4K Messages

1 year ago

Let's turn this around for you, Ayomiranda, and meet in a Direct Message (DM) to discuss that package you're expecting.

 

Please check your Direct Message Inbox for a message being sent to you. Look for the chat icon next to the bell icon in the upper right corner of the Forums page.

 

We want to look into that package that was shipped to you and get you a resolution to your experience.

 

Lar, AT&T Community Specialist

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