Official iPhone XS & XS Max Tracking Thread!

Also something weird that happened in my preordering experience was when placing the order and checking out i put down a different credit card to be charged instead of using my debit card that was on file. I kept checking the online CC pending transaction history ever since I placed my order to see if they would take out my money and they never did. To me, AT&T taking out the money was an indication that my order successfully went through so I began to get worried. However, in the email AT&T said the form of payment would be charged once it ships, and it obviously hadn’t shipped yet so I kind of stopped stressing it. Low and behold, I checked my account balance for the debit card I have on file for AT&T for something unrelated and I saw that they charged that card instead of the CC I specifically entered for them to charge. Imagine if I didn’t have the sales tax money on that card. The entire order would’ve been screwed up and it would be downhill from there. And of course i don’t expect AT&T to give me a courtesy ring about it. The order would’ve probably been stuck or cancelled. So if you haven’t been charged sales tax yet and you see that your status is still stuck after a few days, MAYBE that could be a reason why. Idk if I just happened to hit a glitch or something but it wouldn’t hurt to call or chat with customer service just to verify that your method of payment is correct if you don’t see any progress after a few days. Hope I could be of some help! 

If you see the comparison videos of the 8 plus next to the XS Max, you will see that the XS max is Slightly smaller than the body of the 8 plus which is the same body size as the (6&7 Plus Series). Don’t let the bigger screen size scare you into thinking the phone may be too big. I think the XS max will be perfect. My order in progress ordered XS max 64GB after canceling regular XS after seeing the comparison. Ordered 9/15 4:04PM ET with estimated shipping for 9/21 still. 

(Edited) See included image...

I ordered an iPhone XS Max Gold 512, 8 minutes after launch. Today’s date is 9/16 5:55 Central. Current order status: In Progress. Delivery by September 21.

Second order was placed 5 hours 6 minutes after launch. This one is an iPhone XS Gold 64. Today’s date is 9/16 5:55 Central. Current order status: Preparing to ship. Delivery by September 21.

That’s crazy! 

I ordered mine and received an email last night telling me there was an issue with my order and I needed to call. Been on the phone this time for an hour and 20 minutes. The lady told me I needed to cancel my order and re-order because they got too many pre-orders. Needless to say I’m not happy. Still waiting on hold for a supervisor. 🤷‍♂️

Had the same problem. Had to go to ATT store to verify my idenity.

Looks like mine showed up on UPS tracking.  It’s in ZhengZhou, China as of today.

Disclaimer:  I ordered from Apple, so shipping is quite different than order from AT&T.

My order says pending port approval and estimated ship date 9/21 - 9/28

as of today @ 4:31pm ET my order status still says preparing to ship