New Member
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2 Messages
Lost my phone, need to switch service to "new" phone - not data
So I lost my iphone a week ago, but my roommate gave me his old iphone. I have transferred all of my data (apps, contacts, passwords etc.) over to the new phone.
My problem is that I cannot figure out how to switch my actual service over to the new phone so that I can access my cellular data, make calls, etc.
When I had an account with Sprint, I was able to do this very easily through the website. I don't know if I'm just having trouble navigating the AT&T website or if it's just not possible.
Any help would be greatly appreciate!!
Accepted Solution
Official Solution
Constructive
Former Employee
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32.9K Messages
2 years ago
You need to go into a corporate store and get a new sim card
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annagracious
New Member
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2 Messages
2 years ago
Ok, I will be able to do that tomorrow.
Do you know how much it will be to replace the SIM card? I see websites saying it is a $5 fee and others saying it is more expensive.
Thank you very much for your help and quick response.
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Constructive
Former Employee
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32.9K Messages
2 years ago
5 at the most
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sandblaster
ACE - Expert
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64.5K Messages
2 years ago
A corporate store charges $5 for a replacement SIM card. An authorized retailer could charge more.
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dwill05
ACE - Master
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8.3K Messages
2 years ago
Sprint was CDMA. AT&T is GSM and requires a SIM in the phone with the account information for service.
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