Locked out by Apple ID, need to have it unlocked

Call Apple. It's their device, not AT&T's.

How is the phone “locked”?  If the screen is locked (i.e. because you don’t know the passcode), then you need to do a factory reset, which will wipe the phone.  If there is an iCloud lock, you’ll have to speak to Apple about that.  AT&T has no idea what the Apple ID or password is.  The only “unlocking” that AT&T is involved with is carrier unlocking a phone so that it can be used with other carriers.

My Apple ID and password was hacked and I can’t get it back and working again it is been going on for 4 months now and I hate it please fix it thank you eric 

My Apple ID and password was hacked and I can’t get it back please help it is been going on for 4 months now and I hate it thank you eric 

@Eric2262 ATT can’t help you. ATT has nothing to do with your Apple ID. Contact Apple.