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Keep getting AT&T plan ready to be installed even though it is already installed. How to I get rid of this notification?
Have a iPad Pro 12. After spending a couple of hours on the phone with AT&T support because my cell data wasn’t working I got this notification on my phone and it keeps coming back. The AT&T store fixed my cell data problem by using a physical SIM card instead of using my eSim, but I still get these notifications since using phone support. How do I get rid of them?
1 year ago
We want to help provide a solution to the notification you're receiving on your iPad, @Pbastedo.
Here's how to access and edit notification settings on your iPad device:
If this doesn't help, we have a few recommendations we'd like you to try:
You can also sign in to our Device Support tool for step-by-step troubleshooting tutorials.
Please keep our community updated on how this works for you.
Sydne, AT&T Community Specialist
7 months ago
I have this same problem. I wanted to add cellular back to my ipad pro. AT&T store tried to add it via eSim but it did not work. So they added a physical Sim card. Cellular works fine. But I EVERY SINGLE day I get a notification that an AT&T plan is ready to be installed. I went back to the AT&T store and they said they fixed it so that I would not get the notification anymore. That was yesterday. I woke up this morning, and guess what? I have a notification that an AT&T plan is ready to be installed. I am beyond frustrated at this point. I am thinking about switching to Verizon now.
3 months ago
I know this is an old post, but I'm considering buying an iPad that also has the "plan ready to be installed message". Does this mean I have to use it with AT&T or is it considered 'unlocked' and I could use it with another carrier?