
New Member
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3 Messages
It’s possible to use imel2 to unlock phone carrier
I want to know it’s possible to use imel2 number to unlock locked phone ? Can imel2 unlock phone also
I know the imel2 is for esim but if I unlock it can the physical sim wwork as well ?
Accepted Solution
Official Solution
dwill05
ACE - Master
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9.1K Messages
6 months ago
If you’re asking if you can unlock one IMEI on a phone while the other one is still locked to AT&T, the answer is no. Both IMEIs on a dual SIM phones are either locked or unlocked together. You’ll also likely need to make the request with the IMEI that’s using the AT&T SIM, because that’s the IMEI that AT&T will have registered in their database. If you haven’t used IMEI2 with AT&T, you’ll probably get an error that the number isn’t in their database.
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Folarin
New Member
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3 Messages
6 months ago
Please can someone reply to this post ?
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kevink
ACE - Scholar
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850 Messages
6 months ago
I think you can but it is probably safest to use the IMEI that you are using for your ATT service for the phone you have paid off in full and otherwise meet their requirements.
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ATTHelp
Community Support
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225.5K Messages
6 months ago
Hello Folarin, we're here to help you with your unlock phone inquiry.
When submitting a device unlock request, it usually takes a few minutes to approve your request, however it can also take up to 48 hours.
If you do not have a wireless phone account, you have to select Confirm request on the email we sent you. Be sure to check your Inbox, Spam, and Junk folders as the email may have be sent to one of those folders. If you do not see an email, you will want to resubmit the request after the 24 hours.
Check to make sure all unlock eligibility requirements are met when submitting your request.
Your device:
Before purchasing a device from a non-AT&T authorized dealer or sites like eBay, make sure the seller performs the unlock request.
In some instances, you will have to contact the seller to perform the request. If the device was purchased by another provider, they should have online resources to unlock the device.
There is no code for unlocking an iPhone. If approved Apple unlocks the phone via their activation servers when the phone connects to them.
Once Apple’s servers are updated, then the SIM locked status will change in the settings on your phone. If you're using a non-AT&T SIM, make sure that you’re connected to Wi-Fi when you install the SIM, so the phone can connect to the Apple servers if it isn’t already unlocked.
Let us know if this helps. Reach back out to us if you have any other questions.
Jeff, AT&T Community Specialist
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