Find the perfect gift for the grad in your life with Graduation gifts that connects us from AT&T.
The new iPad Pro & iPad Air!

New Member


1 Message

Monday, February 8th, 2021 12:28 PM

iPhone unlock - error

Hi, I'm trying to unlock an iPhone through and keep receiving the error "Oops! Looks like we're having network difficulties. Try again later." for several days now. Is there a way to contact support to help me with the issue?

Accepted Solution

Official Solution

ACE - Master


10.6K Messages

3 years ago

Usually the message means that your IP address is blocked somewhere, or that the phone can’t be unlocked.  You can try using a VPN, but the only way to contact them is to call them.  If you’re not a customer, it’s unlikely they will help you and instead will just tell you to use the online unlocking portal, which isn’t working for you.

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.