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Jack_r3126
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New Member

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12 Messages

Mon, Jan 25, 2021 11:39 PM

iPhone 5S unable to unlock because phone is not paid off

I have an iPhone 5S from eBay that I bought a while ago and I wanted to unlock it so I went to att unlock and it said that my device had not been paid off. How can I fix this?

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Official Solution

sandblaster

ACE - Expert

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58.8K Messages

2年前

You can’t. Only the original buyer can pay it off.

Accepted Solution

Official Solution

dwill05

ACE - Master

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6.7K Messages

2年前

You can’t fix it.  Only the person who owes the balance can pay it off.  No one else can pay it off because AT&T won’t give out information to anyone but the account holder.  Get your money back.

Jack_r3126

New Member

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12 Messages

2年前

(Edited per community guidelines) that only the original owner can pay it off but that’s ight

(edited)

OttoPylot

ACE - Expert

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18.5K Messages

2年前

eBay = caveat emptor.

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