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hmhunsicker's profile

2 Messages

Monday, September 18th, 2023 3:54 PM

iPhone 12 Pro Max - All Calls Going to Voicemail and Voicemail is delayed

My phone sends all calls to voicemail plus I am not notified that I have received a voicemail for a long time. The notification could be minutes or could be hours.

Community Support

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224.9K Messages

2 months ago

Hi, thank you for contacting AT&T Community Forums.

 

We're here for you, we understand your situation. Please visit our wireless support article and select "Fix an Issue". Then choose your device and navigate to Service & apps>Voicemail and allow the troubleshooting to begin. This tool will provide you with our top solutions.

 

If the tool is unable to resolve your voicemail error. You can reset your voicemail.

  1. Go to your account overview.
  2. Select Manage my wireless in the My Services section.
  3. Choose My Devices and then Manage device below the device whose voicemail password you want to reset.
  4. Scroll to Options & Settings and select Reset voicemail password.
  5. Follow the prompts to update your voicemail password.

    Hope this helped!

    Please reach back to us for further assistance.

    Donald, AT&T Community Specialist

1 Message

2 months ago

I understand the inconvenience of calls going to voicemail and delayed notifications. To address this, first, check your call settings, network connection, and "Do Not Disturb" mode. Ensure your voicemail settings are configured for prompt notifications. If the issue persists, consider updating your phone's software and contacting your network provider for further assistance to resolve these concerns.

2 Messages

2 months ago

@ATTHelp , I reset the password and voicemails are still delayed.

@mrluckds, I have done all of your recommendations more than once. Thank you for taking the time.

Community Support

 • 

224.9K Messages

2 months ago

Hello @hmhunsicker.

 

Thank you for joining the Community Forums!

 

Not to worry. We're here to help. Remember to keep an eye on the DM so that we can provide support with your issue.

 

Please feel free to reach back out if you have any further questions! Have a great day!

 

Thank you for contacting AT&T Community Forums.

 

MatG, AT&T Community Specialist 

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