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Dtruong07's profile
Dtruong07
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The 5th element!

Tutor

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15 Messages

Tuesday, January 31st, 2023 8:01 AM

Insurance claim

Why does it say my account is locked when I file a insurance claim? It says it after I submit the documents

SoloTX

ACE - New Member

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545 Messages

2 months ago

That would be a question for Asurion.

ATTHelp

Community Support

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210.6K Messages

2 months ago

We want to help understand why your account is locked while filing an insurance claim, @Dtruong07.

 

Please meet us in a DM, so we can work on this together. You can check your messages in your Inbox when you log in.

 

We look forward to hearing from you.

 

Tony, AT&T Community Specialist

Dtruong07

Tutor

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15 Messages

2 months ago

Ok. How do we chat in DM?

ACE - Expert

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24.6K Messages

2 months ago

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