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Mohame18's profile

New Member

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1 Message

Friday, August 5th, 2022 12:16 PM

How to unlock phone I bought from an ATT customer?

I am not ATT customer. I bought a phone from someone online as an unlocked phone but latter found that it is locked with ATT. My question is how to unlock it. I want to pay any remaining charges to unlock it but att website needs me to login to my account first to proceed with the unlock process. As I mentioned I am not an ATT customer and do not have an account. Hope you can help!

ACE - Expert

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64.6K Messages

1 year ago

https://www.att.com/deviceunlock/

Put your request in as a non customer. Sorry, the phone will not be unlocked if it hasn’t been paid off and only the original owner can pay it off. You can not pay it off.

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