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Vadim_jet's profile

New Member

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5 Messages

Sunday, May 28th, 2023 6:29 AM

help unlock sim

hello, my iphone xr with a blocked sim, but when applying for unlocking, it shows the message: "your device is already unlocked" but the sim does not work! help me

ACE - Sage

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118.3K Messages

1 year ago

Your service provider can only provide permission for Apple to unlock the phone. The final process has to be completed through Apple servers. Usually backing up the phone or signing into your iCloud account is all that is required to connect to Apple servers and complete unlock process.

Settings > General > About. If "No SIM restrictions" appears next to Carrier Lock, your iPhone is unlocked.

New Member

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5 Messages

1 year ago

in the settings it says SIM is blocked, but on the at&t website, it says the phone is unlocked, I reset the settings and updated the phone! but the phone does not accept sim!

ACE - Sage

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118.3K Messages

1 year ago

in the settings it says SIM is blocked,

Is That exactly what it says?

New Member

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5 Messages

1 year ago

this is the message

(edited)

ACE - Master

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10.9K Messages

1 year ago

@Vadim_jet  That’s not the screen that you need to be looking at.  As @formerlyknownas said, you need to look at the carrier lock line in settings on the phone.

ACE - Sage

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118.3K Messages

1 year ago

You're killing me Smalls.

Follow directions.

Settings > General > About. If "No SIM restrictions" appears next to Carrier Lock, your iPhone is unlocked.

ACE - Sage

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118.3K Messages

1 year ago

Has it been at least 24 hours since AT&T approved your unlock? It can take time for Apple to update their servers. If AT&T has done their part, and Apple has not, it may take another request from AT&T to finalize the unlocked process.

Community Support

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232.9K Messages

1 year ago

Hello Vadim_jet, we're here to help you with your device unlock request

 

Let's meet in a Direct Message so that we can help unlock your device. Please check you Direct Message inbox (it's the chat icon next to the bell icon in the upper right corner of the Forums).

 

Looking forward to speaking you!

 

Carlton, AT&T Community Specialist 

New Member

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5 Messages

1 year ago

(edited)

ACE - Sage

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118.3K Messages

1 year ago

There we go ...

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