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travasaurus2012's profile

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1 Message

Tuesday, September 20th, 2022 4:38 AM

Finding an old voice mail greeting

i had a voicemail that was from when i was younger and i recently changed it but my mom want to get a recording how do i get it back

Accepted Solution

Official Solution

ACE - Sage


107.2K Messages

8 months ago

If you replaced it, the older recording was overwritten and gone. 


Community Support


214.9K Messages

8 months ago

We're here to address your inquiry regarding your voicemail greeting, @travasaurus2012


@formerlyknownas is correct about you not being able to recover an old voicemail greeting once it has been changed. Our only suggestion would be to record a new one that sounds identical to the one you'd like to recover. 


To change or record your voicemail greeting from your wireless phone:

  1. Press and hold 1 or the Voicemail key.
  2. Enter your voicemail password if prompted.
  3. In the Main Menu, press 4 for Personal Options.
  4. Press 3 to Change Greetings.
  5. Follow the voice prompts to record a personal greeting.

Learn more about recording a personal greeting for your voicemail. 


Thanks for visiting our AT&T Community! We hope this helps. 


Sydne, AT&T Community Specialist

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