
New Member
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1 Message
DO NOT DO A REPLACEMENT DEVICE WITH ASURION
Asurion/AT&T completely robbed me. I did a replacement device and returned my broken device and was charged the full price of $450 non returnable fee + $250 replacement fee for the phone that I DID RETURN. They opened up a case for me to file disputes after a customer service representative told me they indeed did receive my device. No one ever got back to me and I just had to pay the full $450 because they were going to shut off my service. In all, I ended up paying for a phone that I returned and was told it was returned.
dwill05
ACE - Master
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8.4K Messages
8 months ago
Your issue is solely with Asurion. AT&T has nothing to do with it.
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