The new iPhone 15
tbloomfield's profile

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Wednesday, February 1st, 2023 2:05 AM

Constant dropped calls, unable to make calls

Just upgraded to IPhone 14 Pro Max. I’m constantly having calls dropped, unable to make calls or losing service. Even with wifi, calls drop. Area and address are covered areas. Husband with android has no issues. 

Community Support


231.2K Messages

1 year ago

Hey there @tbloomfield, Let's get your calls connected!


Are you experiencing failed calls only at home or other areas as well? You can check the coverage in your area by entering your address, state or zip code.


Let's reset your network settings to refresh your connection. Resetting the network restores the default settings on the device. Be aware, Bluetooth pairing and Wi-Fi settings are deleted and will need to be re-added. You will not lose data like pictures, videos, or text.

  • iPhone: Settings>General>Reset>Reset network settings

Next, visit our AT&T Wireless Support webpage and select Get Suggestions. You'll be directed to the Fix an Issue section. From there you will select your device then navigate back to that section and click Connection>Phone calls. Then follow the prompts, and you'll come across very helpful personalized solutions.


Learn about other ways your wireless service can be affected by reading our Forums article titled Dropped Calls & Low Signal - Solutions From The AT&T Community.


Please come back and let us know if this helped! Thank you for connecting with AT&T Community Forums.


Whitley, AT&T Community Specialist 

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