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JinkunLi's profile

1 Message

Thursday, September 14th, 2023 12:59 AM

Cellular data not working

Hello my cellular data is not working and ive done all the resets and troubleshooting possible and I don’t have the account name and pw so I can’t login to see what is wtong 

Former Employee


32.9K Messages

3 months ago

Without that information you can’t do anything 

ACE - Sage


113.3K Messages

3 months ago

Why don't you have the account name? Is this your service or are you on someone else's account and plan? If you are not the account owner, maybe you need to talk to the account order to see if data is capped and you are out of data?

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