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BP9906's profile

Contributor

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1 Message

Wednesday, June 13th, 2018 11:13 AM

Call Protect App Loop

Hello

Back in January I reported to At&t via 611 that Call Protect wouldn’t let me sign back in again. I get a code, put in the code and it asks me to try again. We tried removing call protect from my line to force a new sign up but that didn’t help. Any idea when it will be fixed ? They put in a bug ticket and it’s been 6 months. 😞

 

ATTHelp

Community Support

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215.6K Messages

5 years ago

Hi @BP9906!


We appreciate you reaching out to us. I am happy to take a closer look at the issue you are experiencing with the Call Protect app. I will send a private message to your Forum’s Inbox to get some additional information. Thanks so much for your time. Have a fantastic day!


Jenn, AT&T Community Specialist

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