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The new iPhone 14
C

New Member

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2 Messages

Fri, May 15, 2020 6:39 PM

Bought an 8 Plus.. and it has a remaining balance from the previous owner.

I'm super (Edited per community guidelines) off. I spent the last of my money on this phone, because my fiancee had hers stolen and she needed a phone for work. When the phone arrived, i tried to unlock it through the unlock portal ONLY to be told there's a god dang balance left on the phone from the previous bum (Edited per community guidelines) owner. What do i do here, return the phone because i'm eligible or take the phone to ATT and see what can be done? I need to know soon, so any sort of help is appreciated here. Thanks everyone ahead of time.

Accepted Solution

Official Solution

dwill05

ACE - Master

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6.9K Messages

2年前

AT&T won’t do anything for you and they won’t unlock a phone that still has money owed on it. You need to return the phone to where you bought it and get your money back. Unless you plan on using the phone only on AT&T (and hoping the AT&T never blacklists the phone for non-payment), that‘s your only option.

New Member

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2 Messages

Okay, thank you for the speedy reply. I'll be shipping it back first thing Monday.

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