ATT Continues to Refuse to Unlock iPhone Xs
I am no longer an ATT customer, having just moved all of my phones to Xfinity. However, I have an iPhone Xs which hasn't been tied to any active phone number for maybe 8 months; it is currently locked to ATT. I am trying to get it unlocked so I can use it with my new carrier and replace a phone which is badly cracked. However, over the past several weeks, every time I submit an unlock request to ATT, they seem to be unable to unlock it. What do I do next? ATT has a lock on this phone, and it is useless until they unlock it. I purchased the phone outright several years ago, and when we left ATT a week or so ago our account was fully paid off.