For the mom who gives us everything - Mother's Day gifts that connects us.
The new iPhone 15
I

New Member

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7 Messages

Friday, May 7th, 2021 7:44 PM

Asurion Returns Address

Returned phone on April 22nd...USPS tracking hasn't shown any movement since April 26th. I cannot start a Missing Package Claim without the physical address of where it was going.

DOES ANYONE HAVE THE ASURION ADDRESS FOR RETURNS IN COPPELL, TX????

New Member

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7 Messages

3 years ago

@Lockdowncraziness  I’m VERY happy to inform you that our phone was finally delivered by USPS... AFTER the return windows... AND we were never charged because I had called and they noted the shipping problem was on USPS side in our account!! 😝

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1 Message

1 year ago

I, too, mailed my phone the day after we received a new one.  That was in November.  I have the tracking number.  The business that shipped it only has the USPS pick up date as the same day I dropped it off.  AT&T told me it had to be tracked before Asurion could do anything.  My account has been charged.  AT&T representative also could not find the Asurion return address.  On hold with Asurion for over 20 minutes before hanging up.  I need the return address before USPS will help.  What is the address???

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