Active Armor App - How to turn on Mobile Data for data encryption over AT&T’s Wireless Network

We are here to help you with your ActiveArmor concerns, @Booper69.

We do understand how important it is to turn on your mobile data in your ActiveArmor app.

Try to manage your ActiveArmor mobile data by going to your Settings > scroll down and click on ActiveArmor > then toggle Cellular Data on. 

If that doesn't help, try uninstalling the app, then reinstall. Here is how to install the ActiveArmor app on your iPhone:

1. Go to Settings on your device and tap General.
2. Tap Software Update and make sure you have the latest version. If you don’t, update it now.
3. Close settings and open the App Store.
4. Tap Updates, and select Update next to AT&T ActiveArmor mobile security app.

You may also report any concerns about the ActiveArmor app in the App Store. 

Try this and let us know how it goes. We look forward to your response. 

Clarissa, AT&T Community Specialist 

I'm having the same issue. Tried the above steps. Still shows "Mobile data is off"

This alert turns on when you connect to wifi to let you know that have now switched off of the data network. If you turn your wifi off this should turn green again and the alert for disconnection of wifi will turn on. 

I get that same message "Mobile Data is off" whether I am connected to ATT cellular service or my home wifi.  I'm stumped. 

Wireless Network Security-

Mobile Data is off, which does not allow me to access and keep the Safe Browsing & VPN ennabled?

My request is for a Samsung S23 Ultra, How to turn on Mobile data

as it will not let me enable  Safe Browsing and Enable VPN?